Welcome to High Fashion Handbags. Here’s what to expect once you place an order, from what it costs to ship, how long it takes, and what happens if anything goes sideways along the way.
All prices, shipping charges, and order totals mentioned in this policy are listed in Canadian Dollars (CAD, $). We are currently operating only within Canada, and all of our policies apply to Canada at this time. In the future, if we begin operating internationally, our policies will be updated accordingly.
Where We Ship and What It Costs
We ship to addresses within Canada only. Shipping is a flat $24.95 CAD on every order, no matter what’s in your cart, and the exact amount is always shown at checkout before you pay.
How Long It Takes
Orders placed before 2:00 PM local time on a business day usually start processing that same day. Anything placed later, or on a Sunday or public holiday, moves into the queue for the next business day.
From there, each handbag goes through inspection, gets wrapped in its dust cover, and is carefully boxed before it leaves our facility. That step takes 1 to 3 business days.
Once it ships, transit across Canada generally takes another 5 to 6 business days, depending on where you’re located. Put together, most orders land on your doorstep within 6 to 9 business days of the original order date. This is a planning estimate, not a guaranteed delivery date, and severe weather or regional disruptions can occasionally push it out further.
A business day, for reference, means Monday through Saturday, excluding public holidays observed by us or by the courier handling your shipment.
Tracking Your Order
Every order ships with tracking. You’ll get a confirmation email with your tracking link within 24 to 48 hours of your order leaving us, and you can also look up your order anytime on our Track Your Order page.
If tracking says delivered but you can’t find your package, check porches, mailrooms, and with neighbours first, and give it up to 24 hours since some couriers mark items delivered a little early. Still nothing? Contact us and we’ll chase it down with the courier. Any outcome from there follows our Return Policy and Refund Policy.
Who We Ship With
We work with trusted, tracked courier services across Canada. Which one handles your order depends on your location and what gets you the most reliable service in your area, but every order ships with tracking regardless of the courier used.
If Something Goes Wrong in Transit
Delays. Weather, courier disruptions, high order volumes, and public holidays can all push a delivery past its estimate. If we know about a delay affecting your order, we’ll try to keep you posted.
Lost packages. If your shipment seems to have gone missing in transit, let us know and we’ll open an investigation with the courier. We’ll work toward a resolution once that investigation wraps up, in line with our Return Policy and Refund Policy.
Damaged packages. If your item arrives damaged, get in touch within 48 hours of delivery with your order number, photos of the item, photos of the packaging, and a short note on what happened. We review each case individually.
Changing Your Order or Your Address
Need to cancel or change something? Reach out as soon as you can. We can usually accommodate requests made before your order enters fulfillment, but once it’s been handed off to the courier, it’s locked in. For refund and return details after that point, see our Return Policy and Refund Policy.
It also helps to double check your street address, unit number, city, province, and postal code before checkout. If a package gets returned to us over an address issue, an extra shipping fee may apply before we can send it out again.
Multiple Items and Busy Seasons
If your order has more than one item, pieces may ship separately depending on stock and warehouse location, with tracking sent for each. During major holidays and other high demand periods, expect processing and transit to run a little slower across the board, so it’s worth ordering ahead if timing matters.
Contact Information
Business Name: High Fashion Handbags
Email: support@highfashionhandbags.store
Phone: +1 416-444-9857
Business Address: 30 Lesmill Rd #3 North York, ON M3B 2T5, Canada
Customer Support Hours: Monday to Saturday, 10:00 AM to 5:30 PM
Time Zone: GMT-05:00 (Toronto, ON, Canada)
Live Chat: Available 24/7
For further assistance, please visit our Contact Us page.